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After-sales service
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One way, the company to provide after-sales service

 

1. Consulting services: users in use process have any problems, all can call free consultation telephone: 4000 268 798.

 

2. Replacement service: replacement period of product, if appear the quality problem caused by the manufacturer for sure, the user can free to a distributor in new (appearance damage, make the warranty processing).

 

3. Warranty service, warranty of products, if quality problems, the user can enjoy the warranty service to the local after-sales service center; No local after-sales service center, users can entrust dealer for warranty service.

 

4. Services: maintenance period of products, if quality problems, the user can go to the local service center or entrust the dealer maintenance services.

 

Second, the user since the acquisition date, under normal use product if quality problems:

 

1. The whole machine replacement within three months, one year free warranty, limited maintenance in three years.

 

2. Parts damage free warranty for two years.

 

Note:

 

1. To purchase contract on the acquisition date.

 

2. Quality problems do not include personal subjective objection of timbre, tone, etc.

 

3. The replacement or warranty service is limited to the use of the general effective: all the artificial damage (such as the user to tear open machine, improper connection to use, access to inappropriate voltage of power supply, not in accordance with the manual use, etc.), due to transportation and other accidental damage, natural disasters and other force majeure, such as maintenance and modification of approved by the company is beyond the scope of free warranty replacement or; Appropriate maintenance service charge.

 

4. The service has been discontinued model product the company just do the functional repair (appearance may have different as the original ones)

 

5. Warranty service does not include housing, specifications, packing

 

3, before use our products, please carefully read the product instruction manual

 

(note: the company reserves the right to the interpretation of the product after-sales service regulations)

 

Copyright Vick Shenzhen Ready technology co., LTD 2014 .